Employer: EDEN AESTHETICS Clinic Dubai
Location: Dubai, UAE
Employment Type: Full-Time
Minimum Work Experience: 3 Years
Monthly Salary (AED): Unspecified
Benefits: As per UAE Labor Law
We are currently looking for a front desk receptionist to join our team in Dubai.
The receptionist is expected to be a high-level professional female, with experience in the aesthetic industry. The candidate should have exceptional customer service and communication skills. A candidate must have a very good knowledge of medical aesthetics/cosmetic procedures and preferably extensive experience in working for clinics. Native or Fluent English and Arabic is required. Computer/office programs are a must and easy navigation through websites and social media channels.
A candidate should be well-groomed, with delicately refined manners to match a high-end boutique clinic concept, with an ability to build and maintain a positive and beneficial relationship with our very important patients and visitors. We welcome a candidate who is well socialized, with a modern lifestyle and high motivation showing the willingness of self-development.
Greet and welcome patients and other visitors to the clinic
Perform administrative work
Communicate with employees accordingly and assist doctors whenever necessary
Process patients’ files, and explain the clinic’s policies to them
Ensure that stationery needed for the smooth operation of the reception desk are always available
Answer patient questions and provide assistance and directions when necessary
Book and confirm patients’ appointments as per the clinic’s guidelines and standards
Utilize our medical office software to schedule new and follow-up appointments for the patients
Respond to phone calls and emails
Ensure that the clinic is opened at the appropriate time and supervise the cleaning of the clinic to create a clean, positive, and healthy environment
Native or Fluent English and Arabic
Has 3 years of experience
Exceptional customer service and communication skills
Extensive experience in working for aesthetic clinics with at least a basic knowledge of cosmetic and aesthetic procedures
Has proven communication and interpersonal skills.
Computer Skills (MS Office, Email, Google drive, web, social media, database management, etc.)
Is a quick learner with a flexible personality to adapt to different environments